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Design Strategy Design Thinking Project Management Talks & Workshops

“Importance of Psychological Safety” on Mobile UX London 2022

Conflict arises in every team, but psychological safety makes it possible to channel that energy into productive interaction. In this talk at Mobile UX London 2022, I shared some tools for building the trust required to create a psychologically safe team climate.

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Design Strategy Project Management Talks & Workshops

The Skills of a Strategist

If designers want to influence and translate strategy in ways that drive their user experience vision forward, they must become both business-savvy analysts and synthesizers. What are the skills of a strategist designers need to become both business-savvy analysts and synthesisers?

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Readings Software

Watch “Owning Agile” by Jeff Patton

In this talk at Mind the Product 2018, Jeff Patton Jeff Patton deconstructs agile from a product manager’s view, explains how “broken” agile felt to him in the days when he was in a product role and what helped him to fix it, and makes it clear that so far agile is the best thing we’ve got to get work done.

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Design

Watch “Secrets of Successful Collaboration” with Gretchen Anderson

Gretchen Anderson shares the secrets of successful collaboration that can increase the inclusivity of teams and reduce struggles of working together […]

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Design Software

Watch “Better together: Guidelines for designing Human-AI Interactions” with Ruth Kikin-Gil

In this talk at Interaction ’20, Ruth Kikin-Gil shows us how to create meaningful Human-AI Interactions that leave users feeling in control, and respect their values, goals, and attention.

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Innovation

Watch “Putting Jobs-To-Be-Done to Work” with Jim Kalbach

Although the Jobs-To-Be-Done framework provides a rich theory for understanding customers, there is little practical guidance on how to use the approach. In this talk at IxDA’s ISA16, Jim Kalbach highlights concrete ways to apply the Jobs-To-Be-Done in your work.

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Design

Watch “How can we Build Human-Centred Products” by Kim Goodwin

In this talk at Mind the Product, Kim Goodwin urges us to Build Human-Centred Products and not be data centered

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Design

Watch “Designing for people on the move” talk with Simone Tertoolen

In this talk at IxDA’s Interaction’19 conference, Simone Tertoolen discusses designing for people on the move while showing her journey developing the smart handbag using several innovative technologies to create a better interface between the user and the bag […]

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Design

Watch Dave Malouf’s “DesignOps: Getting your team to great through operations”

DesignOps when applied correctly and designed intentionally will improve the overall quality of your team’s designs. Great operations focuses on making designing quality the focus of your team. So, it is time to getting your team to great through DesignOps […]

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Design Innovation Software

SAP deeps its feet on Digital Ink, Pen and Touch Technology with SAP Inscribe

By combining the natural, freestyle experience of pen and paper with the power of system intelligence, SAP Inscribe allows you to explore your data by writing, scribbling, or drawing commands. You can drill down and refine step-by-step to identify root causes, business challenges and opportunities.