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Design Strategy Design Thinking Project Management Talks & Workshops

Dealing with Uncertainty and Ambiguity

Let’s explore how designers can deal with Uncertainty and Ambiguity, while using tools to help them tackle complex problems more effectively.

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Consumer Behavior Design Trend Watching

Watch “The Future of Experience Design” with Brian Solis

Brian Solis explores the need for human-centered experiences and aims to help executives shift mindsets toward the future.

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Design Software

Watch “Designing with AI” talk with Emily Sappington

In her talk at UX Brighton 2019, Emily Sappington shares tips that help designers know what to expect when people encounter their AI product.

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Design Readings Software

R.I.P. Internet Explorer

Microsoft will be disabling Internet Explorer. The news inspired jokes, memes and even some fond memories.

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Information Technology Trend Watching

Learn how SAP helped Coldplay’s Eco-Friendly Tour offset Carbon Footprint

This year, Coldplay is uniting with SAP for an eco-friendly carbon-offsetting Music Of The Spheres World Tour

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Design Strategy Design Thinking Project Management Talks & Workshops

“Importance of Psychological Safety” on Mobile UX London 2022

Conflict arises in every team, but psychological safety makes it possible to channel that energy into productive interaction. In this talk at Mobile UX London 2022, I shared some tools for building the trust required to create a psychologically safe team climate.

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Design Strategy Talks & Workshops User Experience

Strategy, Feedback and Design Reviews

Influencing larger decisions that shape strategy starts with facilitating the smallest decisions, including how to incorporate feedback into designs.

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Design Innovation Readings

Listen to Josh Seiden’s “Outcomes Over Outputs” talk

Joshua Seiden recently talked on the Product Experience Podcast, where we find out how to simplify the development process by focusing on getting the outcomes we want.

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Design Strategy Talks & Workshops

Strategy and Testing Business Ideas

Testing Business Ideas thoroughly, regardless of how great they may seem in theory, is a way to mitigate the risks of your viability hypothesis being wrong.

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Design Strategy Project Management Talks & Workshops

Strategy, Pivot and Risk Mitigation

In this post, I’ll talk about how can we facilitate pivot and risk mitigation discussions while pursuing ideas and/or approaches, what methods, tools or techniques are available for pivot and risk mitigation, and what signals we need capture in order to know if we should Persevere, Pivot or Stop.