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Customers want to feel what they buy is authentic, but Mass Customization author Joseph Pine says selling authenticity is tough because, well, there’s no such thing. He talks about a few experiences that may be artificial but make millions anyway […]
Bruno Porto, Sarah Stutz, and I recently spoke to Claudia Trevisan from Estadão about the status of Design Education in China (in Portuguese). Check some of the highlights […]
UX Hong Kong is a 1 day intimate UX program to learn, discuss, experience, share and immerse with some of the best UX international talent and local community from Hong Kong and Asian region. Our very own Daniel Szuc has invited speakers to provide snapshots and workshops on the topics of UX strategy, design research, mobile design and the UX toolkit. Everyone attending will have an opportunity to preview all speakers in the morning and then an opportunity to choose 1 workshop in the afternoon to go into a topic more deeply with one of the speakers […]
Creating meaningful digital experiences is a complicated business. Fluctuating requirements, unexpected technical limitations, and stringent branding rules can make experience design feel like an exercise in compromise […]
Lynnette Chan and I recently gave a talk on the topic of “Digital Culture in China” for the Digital Culture Working Group Session during the last Cumulus conference organised by Tongji University in Shanghai […]
Tim Wood reviews practical drawing and sketchbook techniques that can serve as a cornerstone to the interaction design process. The concept of ‘drawing as problem solving’ will be introduced through case studies and real-world interaction design that demonstrate the efficiencies to be gained through the use of these techniques […]
In this talk, Peter Morvile defines a pattern language for search that embraces user psychology and behavior, multisensory interaction, and emerging technology […]
We can no longer ask users to think like machines just to be able to use software. This talk explores diverse areas of non-digital human experience – including language and theater, neurology and sociology – in order to frame and showcase some of the most exciting current and emerging user experience design practices, both on the web and in other media such as video games and the arts. The objective is quite simply to inspire designers to humanize their interfaces […]
Drawing on improvised models from urban planning to jazz, Liz Danzico investigates improvisation at work and illustrate directions interactions designers might take in understanding how frameworks take hold […]
Want to do design research cheaply and efficiently with participants anywhere in the world? (Of course.) Want to observe real users in their native technology environments, from the comfort of your own desk? (Who doesn’t?) But what software and hardware do you need, and will it actually work?Bolt|Peters’ Cyd Harrell covers the most powerful tools for un-moderated conceptual research, remote screen observation, participant communication, observer involvement, session recording, time-aware tasks, and real-time recruiting. Get the lowdown on UserVue, Acrobat Connect, GoTo Meeting, Loop11, OpenHallway, UserZoom, Optimal Sort, Ethnio, and more […]