Thoughts on Design, Technology and Culture

Tag: Stakeholder Analysis and Management

“Dealing with Uncertainty and Ambiguity” workshop at UX India 2024

Post author By Itamar Medeiros
Post date October 1, 2024
No Comments on “Dealing with Uncertainty and Ambiguity” workshop at UX India 2024

One of the core concepts I've tried to convey in the workshop was that opposite of uncertainty is not certainty; it’s clarity!

Is uncertainty your design kryptonite? In this workshop at UX India 2024, I reframed uncertainty and ambiguity as opportunities for innovation in the messy middle of the design process.

Tags Creative Process, Design Strategy, Emotional Intelligence, Facilitation, Leadership, Problem Framing, Psychological Safety, Speaking at Events, Stakeholder Analysis and Management, Teamwork, Uncertainty and Ambiguity, Workshops

Design Strategy Talks & Workshops

Crafting Customer-Centric Roadmaps: A Jobs-to-be-Done Approach to Roadmap Planning and Better Backlog Grooming

Post author By Itamar Medeiros
Post date December 10, 2023
3 Comments on Crafting Customer-Centric Roadmaps: A Jobs-to-be-Done Approach to Roadmap Planning and Better Backlog Grooming

With a combination of User Story Mapping, Jobs-to-be-Done hierarchy, and Abstraction Laddering to facilitate strategy discussions, we can translate user needs into product functionalities while emphasizing shared goals and enabling stakeholders to navigate product development with clarity and a shared vision. (Photo by Sébastien BONNEVAL on Pexels.com)

Learn how using JTBD injects user-centricity into every roadmap planning and backlog grooming activity, allowing you to prioritize effectively and craft impactful product experiences.

Tags Agile, Collaboration, Design Strategy, Facilitation, Jeff Patton, Jim Kalbach, JTBD, Outcomes over Outputs, Product Definition, Product Management, Requirements Prioritization, SAP, Shared Understanding, Software Development Process, Stakeholder Analysis and Management, Teamwork, Visioneering

Design Strategy Talks & Workshops

Demonstrating Expertise and Credibility for Thought Leadership

Post author By Itamar Medeiros
Post date October 21, 2023
2 Comments on Demonstrating Expertise and Credibility for Thought Leadership

Become a thought leader in design and strategy by showcasing expertise, building trust, and going above and beyond your job. Stay informed about industry trends and share your insights to make a lasting impact (Photo by Ketut Subiyanto on Pexels.com)

Become a thought leader in design and strategy by demonstrating expertise and staying up-to-date on industry trends to provide valuable insights and make a lasting impact.

Tags Accessibility, Artificial Intelligence, Decision Making, Design Skills, Design Strategy, Emotional Intelligence, Inclusive Design, Innovation, Patrick Lencioni, Psychological Safety, Stakeholder Analysis and Management, Sustainable Design, Thought Leadership, Trend Watching, Trust Building

Design Strategy Project Management Talks & Workshops

Cultivating Emotional Intelligence for Thought Leadership

Post author By Itamar Medeiros
Post date October 17, 2023
2 Comments on Cultivating Emotional Intelligence for Thought Leadership

Learn about the pivotal role of emotional intelligence in thought leadership, how it amplifies one’s influence, foster collaboration, and unlock unparalleled creativity (Photo by Andrea Piacquadio on Pexels.com).

Designers and strategists should cultivate a combination of emotional intelligence skills and mindsets that set them apart as influential thought leaders.

Tags Conflict Resolution, Creativity, Decision Making, Design Review, Design Skills, Emotion, Emotional Intelligence, Ethics, Project Management, Psychological Safety, Shared Understanding, Stakeholder Analysis and Management, Thought Leadership, Uncertainty and Ambiguity, Visioneering

Design Strategy Talks & Workshops

Building Thought Leadership Skills

Post author By Itamar Medeiros
Post date August 22, 2023
2 Comments on Building Thought Leadership Skills

Learn how combining thought leadership with other design and strategy skills can increase designers' and strategists' ability to influence business decisions (Photo by Andrea Piacquadio on Pexels.com).

Discover how combining thought leadership with strategic skills can enhance a designer’s ability to influence business decisions.

Tags Collaboration, Creative Process, Decision Making, Design Review, Design Skills, Facilitation, Leadership, Stakeholder Analysis and Management, Storytelling, Thought Leadership, Trust Building, Visioneering

Design Strategy Talks & Workshops User Experience

Building Trustworthy Experiences: A Primer of AI Principles for Design and Strategy

Post author By Itamar Medeiros
Post date August 10, 2023
3 Comments on Building Trustworthy Experiences: A Primer of AI Principles for Design and Strategy

To create trustworthy experiences, designers and strategists must adhere to a set of principles to create great experiences (Photo by Pavel Danilyuk on Pexels.com)

Let’s look at how trust is built in AI-powered products. We’ll discuss the different phases of the user’s journey, suggesting ways to design trustworthy AI experiences.

Tags Artificial Intelligence, Business Decisions, Christopher Noessel, Consumer Behavior, Decision Making, Design Strategy, Don Norman, Emily Sappington, Emotional, Ethics, Europe, Interaction Design, Mihaly Csikszentmihalyi, Psychology, Stakeholder Analysis and Management, Trust Building, User Experience, User Interface, UX

Design Strategy Talks & Workshops

Talking about Jobs-to-be-Done at UI/UX Designers Meet Up – Munich

Post author By Itamar Medeiros
Post date May 25, 2023
No Comments on Talking about Jobs-to-be-Done at UI/UX Designers Meet Up – Munich

At the UI/UX Designers Meet Up (Munich), I made the case for using Jobs-to-be-Done (JTBD) as a common “exchange” currency to describe value between designers, business stakeholders and technology people

I shared lessons learned on how to use JTBD to engage the stakeholders and influence business decisions that drive product vision forward at the UI/UX Designers Meet Up, Munich.

Tags Business Decisions, Design Strategy, JTBD, Munich, Speaking at Events, Stakeholder Analysis and Management, Teamwork, Visioneering

Design Strategy Design Thinking Project Management Talks & Workshops

Dealing with Uncertainty and Ambiguity

Post author By Itamar Medeiros
Post date February 4, 2023
3 Comments on Dealing with Uncertainty and Ambiguity

Designers often find themselves with incomplete information about their users, the problem space, and its parameters. We must therefore be able to deal with Uncertainty and Ambiguity while not being paralyzed by them (Photo by Startup Stock Photos on Pexels.com)

Let’s explore how designers can deal with Uncertainty and Ambiguity, while using tools to help them tackle complex problems more effectively.