Is uncertainty your design kryptonite? In this workshop at UX India 2024, I reframed uncertainty and ambiguity as opportunities for innovation in the messy middle of the design process.
Tag: Psychological Safety
For designers and strategists aspiring to become thought leaders, managing and adapting to change are not just desirable traits but a fundamental necessity.
Become a thought leader in design and strategy by demonstrating expertise and staying up-to-date on industry trends to provide valuable insights and make a lasting impact.
Designers and strategists should cultivate a combination of emotional intelligence skills and mindsets that set them apart as influential thought leaders.
To drive user experience vision forward, strategists need to effectively communicate their strategies with good presentation and storytelling skills.
Let’s explore how designers can deal with Uncertainty and Ambiguity, while using tools to help them tackle complex problems more effectively.
Learn some Conflict Resolution techniques to channel the energy of conflict into constructive disagreement and open exchange of ideas.
Conflict arises in every team, but psychological safety makes it possible to channel that energy into productive interaction. In this talk at Mobile UX London 2022, I shared some tools for building the trust required to create a psychologically safe team climate.
Managing by Outcomes with Jobs to be Done (JTBD) can help facilitate two-way negotiations that allow for team autonomy and ownership.
Influencing larger decisions that shape strategy starts with facilitating the smallest decisions, including how to incorporate feedback into designs.