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Innovation Readings

Listen to Leigh Thompson’s “The Truth About Creative Teams” talk for Harvard Business Review

An interview with Leigh Thompson, professor at Kellogg School of Management and author of Creative Conspiracy: The New Rules of Breakthrough Collaboration: if you’ve been in the creative industry long enough (or if you’re coming from a Design Studio-structured educational background), you’re not going to hear anything new, but it’s refreshing to hear that Business people are finally embracing principles designers have long advocated […]

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Design Readings

Watch Cindy Chastain’s “the UX Professional as Business Consultant” talk at Interaction’13 | IxDA

We talk a lot about cross-channel experiences and how to address these new challenges as designers, but what about using our design skills, our hard won knowledge and empathy for customers to help companies decide what products and services will help grow their business? While companies are coming round to the value of customer experience, […]

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Design Innovation Inspiration

Don Norman’s “The three ways that good design makes you happy” talk at TED

In this talk from 2003, design critic Don Norman turns his incisive eye toward beauty, fun, pleasure and emotion, as he looks at design that makes people happy […]

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China Consumer Behavior Economics Trend Watching

China, Socialism & Consumer Behavior: In a Tidal Shift, Chinese Spending More Overseas

Money is moving in a new direction in China — out: Some Chinese are so eager to turn their yuan into other assets that when an online real estate brokerage organized a tour of foreclosure auctions in the United States, it received so many applications that it had to turn away nearly 400 people. In Shanghai, cash-rich Chinese companies are buying high-yield bonds issued by distressed American companies at a time when most investors are steering clear of bonds even from solid companies […]