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Design Innovation Readings

Jeff Gothelf & Josh Seiden’s “Products and Services in the Age of Complexity”

In this talk at UX London 2017, Jeff and Josh show how teams at large companies and startups are combining modern lean and agile tactics with service design methods to create and deliver new digital products—faster, with less risk, and with better customer outcomes than ever before.

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Design Readings

Listen to Jeff Gothelf’s “9 Ways to Design with a Distributed Team” talk at IA Summit 2013

In this talk, you’ll learn proven methods of maintaining team cohesion and conversation, building trust with colleagues in different time zones, and using the myriad tools available to improve long-distance collaboration, which has been a long interest of mine (I even wrote a thesis on it) […]