We talk a lot about cross-channel experiences and how to address these new challenges as designers, but what about using our design skills, our hard won knowledge and empathy for customers to help companies decide what products and services will help grow their business? While companies are coming round to the value of customer experience, […]
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The web is evolving, orienting around people rather than content. As a result, almost all UX professionals will increasingly need to design social experiences. Designing interactions between people is different from designing user experiences. For example there is often no clear task to design for, no set user goal, and no clear outcome. To complicate […]
According to one of those responsible for research, Renato Meirelles, president of Data Popular, a research institute that has existed for 12 years focused in classes C and D, 94% of residents of Brazilian slums say they are happy, nearly the same level of Brazilians in general, which is 95% […]
Brazil is experiencing one of its best moments in the aviation industry, and today the country with the second largest fleet of jets, behind only the United States and the third most produced aircraft of this type. Ahead of Embraer (a Brazilian local manufacturer), are only the American Cessna and Canadian Bombardier. The good performance is due in large part to the international crisis started in 2008, which created a favorable environment for the purchase of these aircraft in other countries, and the growth of emerging […]
Banking transactions via smartphone grew 333% in 2012, according to the 2013 edition of Banking Technology Research, released recently by the Brazilian Federation of Banks Febraban. Mobile banking is the fastest growing channel in the year […]
The open-source world has learned to deal with a flood of new, oftentimes divergent, ideas using hosting services like GitHub — so why can’t governments? In this rousing talk Clay Shirky shows how democracies can take a lesson from the Internet, to be not just transparent but also to draw on the knowledge of all their citizens […]
The recommendations and observations such as avoid talking about Poverty and Argentina come from the UK Trade and Investment Agency (UKTI) and were included in an official guide published to help British entrepreneurs who is planning on doing business in Brazil […]
Eduardo Paes is the mayor of Rio de Janeiro, a sprawling, complicated, beautiful city of 6.5 million. He shares four big ideas about leading Rio — and all cities — into the future, including bold (and do-able) infrastructure upgrades and how to make a city “smarter.” […]
Sales of clothing, footwear, sporting goods, medicines, health and beauty products have the highest growth prospects in the market of Brazilian e-commerce and should pull the number of requests in 2012 […]
Segment was the fastest growing in 2011, according to GDP data. market jumped from U.S. $ 59 billion in 2008 to US$ 95 billion in 2011 […]