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Design Strategy Talks & Workshops User Experience

“Dealing with Uncertainty and Ambiguity” workshop at UX India 2024

Is uncertainty your design kryptonite? In this workshop at UX India 2024, I reframed uncertainty and ambiguity as opportunities for innovation in the messy middle of the design process.

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Design Strategy Talks & Workshops User Experience

Beyond the Hype: Bring AI and Human Needs Together with Jobs-to-be-Done

Explore how the Jobs-to-be-Done (JTBD) and AI can transform your product roadmaps from understanding needs to fulfilling them in user-centric ways.

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Design Strategy Talks & Workshops

Crafting Customer-Centric Roadmaps: A Jobs-to-be-Done Approach to Roadmap Planning and Better Backlog Grooming

Learn how using JTBD injects user-centricity into every roadmap planning and backlog grooming activity, allowing you to prioritize effectively and craft impactful product experiences.

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Design Strategy Talks & Workshops

Building Thought Leadership Skills

Discover how combining thought leadership with strategic skills can enhance a designer’s ability to influence business decisions.

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Design Strategy Project Management Talks & Workshops

Presentation and Storytelling Skills for Strategy Development and Stakeholder Engagement

To drive user experience vision forward, strategists need to effectively communicate their strategies with good presentation and storytelling skills.

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Trend Watching

2022 Year in Review

In this post, I’m going to reflect on what was on my mind by looking back on some stats of my posts in 2022.

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Design Innovation Readings

Watch “How to Get Started with Assumptions Mapping” with David Bland

David Bland shows how to use Assumptions Mapping to help teams refocus their experimentation efforts on what matters, instead of being distracted by what’s easy.

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Innovation Readings Software

Watch John Cutler’s “We all agreed to this! Why didn’t it happen?” talk

John Cutler takes a deep dive into the dynamics of an all-too-familiar situation…. decision drift!

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Design Strategy Project Management Talks & Workshops

Project Management, Negotiation and Conflict Resolution

Learn some Conflict Resolution techniques to channel the energy of conflict into constructive disagreement and open exchange of ideas.

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Design Strategy Project Management Talks & Workshops

Managing by Outcomes and Jobs to be Done

Managing by Outcomes with Jobs to be Done (JTBD) can help facilitate two-way negotiations that allow for team autonomy and ownership.