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Design Strategy Project Management Talks & Workshops

Cultivating Emotional Intelligence for Thought Leadership

Designers and strategists should cultivate a combination of emotional intelligence skills and mindsets that set them apart as influential thought leaders.

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Inspiration Readings

Watch “Leading with Empathy” with Andy Stanley

In times of uncertainty and disruption, the people around us need to know we care. How do we lead with empathy and compassion?

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Design Readings

Listen to “The power of inclusive design” with Benjamin Evans

In this episode of the Design Better Podcast, Benjamin Evans talks about the power of inclusive design to create better experiences.

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Inspiration

Steven Pinker on Measuring Human Happiness

Debbie Millman talks to experimental psychologist and author Steven Pinker about measuring human happiness […]

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Design Innovation Inspiration Readings Software

Watch Jared Spool’s “Using the Kano Model to Build Delightful UX” talk

In this talk, Jared covers how to prune features to avoid experience rot, use pleasure, flow, and meaning to create delightful UX, and help
Innovate with baby steps to the aspirational experience[…]

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Design Readings

Watch Steve Baty’s “A Model of Behavioural Design” talk at Interaction’14 | IxDA Conference

This talk will outline the key inputs in a model of Behavioural Design and how those inputs help designers to directly target specific behaviours. It will look at the role of interaction design, behavioural psychology, systems thinking and other tools. And it will propose that a model of design with behaviour as its focus offers a coherent and complete approach to design in a way that is consistent with the goals of client organizations […]

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Design Readings

Watch Jan Moorman’s “Measuring User Delight using the Kano Methodology” talk at Interaction’13 | IxDA Conference

Attendees will learn why and how this methodology can be harnessed in design strategy decisions. The Kano methodology was initially adopted by operations researchers, who added statistical rigor to the question pair results analysis. Product managers have leveraged aspects of the Kano approach in Quality Function Deployment (QFD). More recently, this methodology has been used by Agile teams and in market research […]

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Inspiration

Watch Dan Ariely’s “What makes us feel good about our work?” talk at TED

What motivates us to work? Contrary to conventional wisdom, it isn’t just money. But it’s not exactly joy either. It seems that most of us thrive by making constant progress and feeling a sense of purpose. Behavioral economist Dan Ariely, the author of Predictably Irrational, presents two eye-opening experiments that reveal our unexpected and nuanced attitudes toward meaning in our work.

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Design Innovation Readings Software

Autodesk software behind ‘Best Visual Effects’ Academy Award Nominees

The five movies nominated for the “Best Visual Effects” Oscar havea something fairly obvious in common: They all relied on special software to create the effects. Check out the various 3D tools from Autodesk that were used for each film […]

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Consumer Behavior Design Innovation

Watch Morgan Spurlock’s “The greatest TED Talk ever sold” talk at TED

Morgan Spurlock makes documentary film and TV that is personal, political — and, above all, deeply empathetic […]