Categories
Design Inspiration Readings

Watch “3 Game Theory Tactics, Explained” from Big Think

Game Theory helps you identify the optimal strategy for achieving your goals, minimize losses, and make informed choices that lead to better outcomes.

Categories
Design Strategy Design Thinking Project Management Talks & Workshops

Dealing with Uncertainty and Ambiguity

Let’s explore how designers can deal with Uncertainty and Ambiguity, while using tools to help them tackle complex problems more effectively.

Categories
Trend Watching

2022 Year in Review

In this post, I’m going to reflect on what was on my mind by looking back on some stats of my posts in 2022.

Categories
Design Strategy Talks & Workshops

“Bringing Business Impact and User Needs Together with Jobs-to-be-Done (JTBD)” at Web Directions 2022

At Web Directions Summit 2022, I made the case that Jobs to be Done work as a great “exchange” currency for teams to discuss value with stakeholders.

Categories
Design Innovation Readings

Watch “How to Get Started with Assumptions Mapping” with David Bland

David Bland shows how to use Assumptions Mapping to help teams refocus their experimentation efforts on what matters, instead of being distracted by what’s easy.

Categories
Design Innovation Readings

Watch “What is a Strategy?” talk with Felix Oberholzer-Gee 

In this short video, professor Oberholzer-Gee explains “What is a Strategy?” by arguing that it aligns strategic initiatives on customer satisfaction and employee satisfaction, helping leaders make their workers’ jobs less complicated and improve customer experiences.

Categories
Design Economics Innovation Readings Trend Watching

Watch “A Plan is Not a Strategy” talk with Roger Martin

Roger Martin explains why “A Plan is Not a Strategy” because plans typically aren’t explicit about what the organization chooses not to do and why.

Categories
Design Readings Software

R.I.P. Internet Explorer

Microsoft will be disabling Internet Explorer. The news inspired jokes, memes and even some fond memories.

Categories
Design Strategy Project Management Talks & Workshops

Project Management, Negotiation and Conflict Resolution

Learn some Conflict Resolution techniques to channel the energy of conflict into constructive disagreement and open exchange of ideas.

Categories
Design Strategy Design Thinking Project Management Talks & Workshops

“Importance of Psychological Safety” on Mobile UX London 2022

Conflict arises in every team, but psychological safety makes it possible to channel that energy into productive interaction. In this talk at Mobile UX London 2022, I shared some tools for building the trust required to create a psychologically safe team climate.