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Design Strategy Talks & Workshops User Experience

“Dealing with Uncertainty and Ambiguity” workshop at UX India 2024

Is uncertainty your design kryptonite? In this workshop at UX India 2024, I reframed uncertainty and ambiguity as opportunities for innovation in the messy middle of the design process.

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Design Strategy Talks & Workshops User Experience

“Designing for Impact” talk at UX India 2024

In this talk at UX India 2024, I explained that by adopting an outcomes-focused approach using Jobs-to-be-Done (JTBD), you will gain a deeper understanding of how your actions contribute to achieving organizational goals and ensuring the successful execution of your vision.

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Design Strategy Talks & Workshops User Experience

Beyond the Hype: Bring AI and Human Needs Together with Jobs-to-be-Done

Explore how the Jobs-to-be-Done (JTBD) and AI can transform your product roadmaps from understanding needs to fulfilling them in user-centric ways.

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Trend Watching

2023 Year in Review

In this post, I’m going to reflect on what was on my mind by looking back on some stats of my posts in 2023.

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Design Strategy Talks & Workshops

Rethinking Innovation for Product Designers with “Jobs to Be Done”

I interviewed Jim Kalbach during SAP’s UX Immersive Week. We discussed how to approach bottom-up innovation – and how AI can support with Jobs to be Done (JTBD).

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Design Strategy Talks & Workshops

Crafting Customer-Centric Roadmaps: A Jobs-to-be-Done Approach to Roadmap Planning and Better Backlog Grooming

Learn how using JTBD injects user-centricity into every roadmap planning and backlog grooming activity, allowing you to prioritize effectively and craft impactful product experiences.

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Design Strategy Talks & Workshops

Managing and Adapting to Change in Thought Leadership

For designers and strategists aspiring to become thought leaders, managing and adapting to change are not just desirable traits but a fundamental necessity.

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Design Strategy Talks & Workshops

Demonstrating Expertise and Credibility for Thought Leadership

Become a thought leader in design and strategy by demonstrating expertise and staying up-to-date on industry trends to provide valuable insights and make a lasting impact.

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Design Strategy Talks & Workshops User Experience

Building Trustworthy Experiences: A Primer of AI Principles for Design and Strategy

Let’s look at how trust is built in AI-powered products. We’ll discuss the different phases of the user’s journey, suggesting ways to design trustworthy AI experiences.

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Design Strategy Talks & Workshops

Talking about Jobs-to-be-Done at UI/UX Designers Meet Up – Munich

I shared lessons learned on how to use JTBD to engage the stakeholders and influence business decisions that drive product vision forward at the UI/UX Designers Meet Up, Munich.