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Design Readings Software

Watch “Mind the gap: User Centered Design in Large Organizations” with Luke Wroblewski

Learn to deliver user-centered online experiences by aligning business goals with user needs.

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Design Strategy Project Management Talks & Workshops

Presentation and Storytelling Skills for Strategy Development and Stakeholder Engagement

To drive user experience vision forward, strategists need to effectively communicate their strategies with good presentation and storytelling skills.

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Design Strategy Design Thinking Project Management Talks & Workshops

Dealing with Uncertainty and Ambiguity

Let’s explore how designers can deal with Uncertainty and Ambiguity, while using tools to help them tackle complex problems more effectively.

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Innovation Readings Software

Watch John Cutler’s “We all agreed to this! Why didn’t it happen?” talk

John Cutler takes a deep dive into the dynamics of an all-too-familiar situation…. decision drift!

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Design Economics Innovation Readings Trend Watching

Watch “A Plan is Not a Strategy” talk with Roger Martin

Roger Martin explains why “A Plan is Not a Strategy” because plans typically aren’t explicit about what the organization chooses not to do and why.

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Design Strategy Project Management Talks & Workshops

Managing by Outcomes and Jobs to be Done

Managing by Outcomes with Jobs to be Done (JTBD) can help facilitate two-way negotiations that allow for team autonomy and ownership.

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Design Strategy Talks & Workshops User Experience

Strategy, Feedback and Design Reviews

Influencing larger decisions that shape strategy starts with facilitating the smallest decisions, including how to incorporate feedback into designs.

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Design Innovation Readings

Listen to Josh Seiden’s “Outcomes Over Outputs” talk

Joshua Seiden recently talked on the Product Experience Podcast, where we find out how to simplify the development process by focusing on getting the outcomes we want.

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Design Strategy Talks & Workshops User Experience

Bringing Business Impact and User Needs together with Jobs to be Done (JTBD)

Learn how Jobs to be Done (JTBD) work as an “exchange” currency between designers, business stakeholders and technology people.

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Design Strategy Project Management Talks & Workshops

Strategy, Planning and Project Management

There are some Project Management skills that will prove invaluable for the effectiveness of design strategists.