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Design Readings

Watch Tomer Sharon’s “Don’t Listen to Users, Sample Their Experience” talk

The Experience Sampling Method is a simple research technique for uncovering user needs. In a typical Experience Sampling method, research participants are interrupted several times a day to note their experience in real time. In his talk during The LeanUX Conference, researcher Tomer Sharon demonstrates the method, describe how it has been applied at Google Search, and provide a short, practical how-to guide […]

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Innovation Readings

Listen to Leigh Thompson’s “The Truth About Creative Teams” talk for Harvard Business Review

An interview with Leigh Thompson, professor at Kellogg School of Management and author of Creative Conspiracy: The New Rules of Breakthrough Collaboration: if you’ve been in the creative industry long enough (or if you’re coming from a Design Studio-structured educational background), you’re not going to hear anything new, but it’s refreshing to hear that Business people are finally embracing principles designers have long advocated […]

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Design Readings

Watch Brad Nunnally’s “Choice… Gateway To Engagement” talk at Interaction’14 | IxDA Conference

Understanding the anatomy of a choice is crucial to surviving the new world of product design. If designers, developers and product owners can better understand how choices are made and, more importantly, why they get made, they will be better equipped to disrupt the market. This talk explores the complexity of making choices and how an environment built for choice leads to a better customer experience […]

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Design Readings

Watch Giles Colborne’s “The Lost Art Of Efficiency in Interaction Design” talk at Interaction’14 | IxDA conference

Why was it worth one company spending $350,000 to shave a second off an interaction? Should you do the same?

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Design Readings Software

Listen to Andrew Hinton’s “The World Is The Screen: Elements of Information Environments” talk at IA summit 2013

This talk suggests that we not start from the perspective of the device, the content or the software; rather we should start with understanding how people perceive their whole environment […]

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Design Readings

Listen to Brad Nunnally’s “Users In The Mist: Stories From Field Studies” talk at IA Summit 2013

This session provides good rules of thumb that will help you with future field studies and prepare you for the types of situations you might find yourself in […]

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Design Readings

Listen to Stephen P Anderson’s “Stop Doing What You’re Told!” (Reframing the Design Problem) talk at IA Summit 2013

In this session, Stephen P. Anderson shares tips that have helped him cut through the noise of requests and requirements by reframing the design problem by seeing a problem from different perspectives […]

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Talks & Workshops User Experience

Designing Interactions / Experiences: The Design of Experiences

This is the 5th (fifth) lecture of the “Designing Interactions / Experiences” module I’m teaching at Köln International School of Design of the Cologne University of Applied Sciences, which I’m honored to give by invitation of Professor Philipp Heidkamp. In this lecture, we discuss the different design artifacts typically produced during the ideation stage […]

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Information Design Talks & Workshops User Experience

Designing Interactions / Experiences: Information Design & Interpretation

This is the 4th (fourth) lecture of the ‘Designing Interactions & Experiences’ module I’m teaching at Köln International School of Design of the Cologne University of Applied Sciences, which we discuss how to use different data visualization techniques to facilitate decision making […]

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Readings Software

Information Technology in Brazil: Startup joins group run by the UN and Bill Clinton

The startup PagPop –creator of a system that allows Hairdressers, hot dog vendors and other small entrepreneurs to receive payments by credit card on smartphones — has joined the Business Call to Action, a group of companies that develop business models focused on solving Millennium goals […]