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Design Strategy Talks & Workshops

Building Thought Leadership Skills

Discover how combining thought leadership with strategic skills can enhance a designer’s ability to influence business decisions.

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Design Strategy Talks & Workshops User Experience

Building Trustworthy Experiences: A Primer of AI Principles for Design and Strategy

Let’s look at how trust is built in AI-powered products. We’ll discuss the different phases of the user’s journey, suggesting ways to design trustworthy AI experiences.

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Design Strategy Project Management Talks & Workshops

Presentation and Storytelling Skills for Strategy Development and Stakeholder Engagement

To drive user experience vision forward, strategists need to effectively communicate their strategies with good presentation and storytelling skills.

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Design Strategy Talks & Workshops

Talking about Jobs-to-be-Done at UI/UX Designers Meet Up – Munich

I shared lessons learned on how to use JTBD to engage the stakeholders and influence business decisions that drive product vision forward at the UI/UX Designers Meet Up, Munich.

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Design Strategy Design Thinking Project Management Talks & Workshops

Dealing with Uncertainty and Ambiguity

Let’s explore how designers can deal with Uncertainty and Ambiguity, while using tools to help them tackle complex problems more effectively.

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Design Strategy Talks & Workshops

“Bringing Business Impact and User Needs Together with Jobs-to-be-Done (JTBD)” at Web Directions 2022

At Web Directions Summit 2022, I made the case that Jobs to be Done work as a great “exchange” currency for teams to discuss value with stakeholders.

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Design Strategy Talks & Workshops

Listen to my chat with Thomas Girard

In this episode of the UniqueWays podcast, I talked to Thomas Girard about how collaboration is more about mindset than with physical colocation.

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Design Strategy Project Management Talks & Workshops

Project Management, Negotiation and Conflict Resolution

Learn some Conflict Resolution techniques to channel the energy of conflict into constructive disagreement and open exchange of ideas.

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Design Strategy Design Thinking Project Management Talks & Workshops

“Importance of Psychological Safety” on Mobile UX London 2022

Conflict arises in every team, but psychological safety makes it possible to channel that energy into productive interaction. In this talk at Mobile UX London 2022, I shared some tools for building the trust required to create a psychologically safe team climate.

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Design Strategy Project Management Talks & Workshops

Managing by Outcomes and Jobs to be Done

Managing by Outcomes with Jobs to be Done (JTBD) can help facilitate two-way negotiations that allow for team autonomy and ownership.