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Design Strategy Talks & Workshops User Experience

“Designing for Impact” talk at UX India 2024

In this talk at UX India 2024, I explained that by adopting an outcomes-focused approach using Jobs-to-be-Done (JTBD), you will gain a deeper understanding of how your actions contribute to achieving organizational goals and ensuring the successful execution of your vision.

I had the incredible opportunity to present my talk, “Unlocking Your Impact: How an Outcomes-Focused Approach Empowers Designers,” at UX India 2024. The conference was a massive gathering of talented designers from around the world, and I was thrilled to be a part of it.

Crowd at UX India 2024
Picture of a crowd of conference attendees from the perspective of someone on stage

Audience Engagement and Feedback

The audience’s response to my talk was overwhelmingly positive. I was delighted to see how engaged and interested everyone was in outcomes-focused design and jobs-to-be-done (JTBD). After the presentation, I was bombarded with questions from attendees eager to learn more about how to apply these principles to their own work. The enthusiasm and curiosity were contagious, and it reinforced the importance of this approach for designers.

Meeting Fellow Designers

One of the highlights of the conference was connecting with so many talented designers from diverse backgrounds. I had the chance to meet people from all over India and beyond, sharing insights and experiences related to design and product development. The conference provided a unique opportunity to learn from others and expand my professional network.

Takeaways

  • By adopting an outcomes-focused approach, you will gain a deeper understanding of how your actions contribute to achieving organizational goals and ensuring the successful execution of your vision. 
  • By defining clear outcomes, you will foster a more focused and aligned team, eliminate unnecessary work, and ensure your efforts are centered around meeting customer needs.
  • Using the Jobs-to-be-Done framework helps align your organization’s outcomes with your customers’ needs, ensuring that your products and services truly meet their needs.
multiracial colleagues shaking hands at work

Managing by Outcomes and Jobs-to-be-Done

Learn how to use Jobs to be Done to facilitate two-way negotiations between leadership and product teams that allows for managing by outcomes (Photo by Sora Shimazaki on Pexels.com)

By Itamar Medeiros

Originally from Brazil, Itamar Medeiros currently lives in Germany, where he works as VP of Design Strategy at SAP, where he leads the design vision for the entire Human Capital Management product line, ensuring cohesive product narratives and establishing best practices.

Working in the Information Technology industry since 1998, Itamar has helped truly global companies in multiple continents create great user experience through advocating Design and Innovation principles. Itamar has also served as a juror for prestigious design competitions and lectured on design topics at universities worldwide.

During his 7 years in China, he promoted the User Experience Design discipline as User Experience Manager at Autodesk and Local Coordinator of the Interaction Design Association (IxDA) in Shanghai.

Itamar holds a MA in Design Practice from Northumbria University (Newcastle, UK), for which he received a Distinction Award for his thesis Creating Innovative Design Software Solutions within Collaborative/Distributed Design Environments.

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