This is the 3rd (third) lecture of the “Designing Interactions / Experiences” module I’m teaching at Köln International School of Design of the Cologne University of Applied Sciences, which I’m honored to give by invitation of Professor Philipp Heidkamp. In this lecture, we discuss the general mechanics of interpreting the data collected during Contextual Inquiry interviews:
Learning Outcomes
You will learn how to use storytelling to turn meaningful insights into actionable opportunities for design
Outline
- Tell Stories
- Capture your learning;
- Share Inspiring Stories;
- Search for Meaning;
- Define Insights
Slideshow
Recommended Reading
Quesenbery, W., Brooks, K., (2010), Storytelling for User Experience: Crafting Stories for Better Design, Rosenfeld Media; 1st edition (April 15, 2010)
Beyer, H., Holtzblatt, K., (1997), Contextual Design: Defining Customer-Centered Systems, Morgan Kaufmann; 1st edition (September 15, 1997)
Young, Indi. 2008. Contextual Inquiry notes in Mental Models: Aligning Design Strategy with Human Behavior. New York: Rosenfeld Media.
2 replies on “Designing Interactions / Experiences: Interpretation “Mode””
[…] discovery findings: if you know me, you know that my design and research philosophy is to get everyone involved during the processing of research data (instead of long reports for stakeholders to read out about research). But even when you do […]
[…] discovery findings: if you know me, you know that my design and research philosophy is to get everyone involved during the processing of research data (instead of long reports for stakeholders to read out about research). But even when you do […]