The Internet has become the channel most used banking services in the country, reveals the Diagnosis of Retail Payment System of Brazil report by the Brazilian Central Bank for the year past. The network already accounts for nearly 31% of bank transactions, exceeding the self-service terminals (ATM).
That is, the Internet service channel, Home and Office Banking ATMs exceeded. Moreover, the channels that allow you to perform transactions without contact hours – beyond the Internet and ATMs, call centers, mobile phones and PDA’s) responded in the same year, 66.7% of bank transactions.
On the other hand, the Fed believes that the new system Authorized Direct Debit (DDA) which came into operation in October, still did not take off. At the end of last year the system was about 2.5 million registered customers as drawn electronics, and approximately 80% were individuals. With this system in 2009, 28.6 million were electronically generated documents.
This amount of registered customers, however, corresponds only to 3.3% of total customers with active accounts in 31 financial institutions that previously participated in the DDA. Among the reasons may be the fact that they are not yet integrated service bloquetos issued to the receiving card bills, condominium, school fees, etc..
Considering all payment instruments with electronic interbank settlement in terms of quantity, the growth was 9.5% last year, below the annual average of 19% recorded in the period 2004-2008. According to the BC, but even having had the greatest slowdown in growth last year, the Payment Card still have the highest level of growth. In 2009, they accounted for 62.3% of payments without using cash, continuing to be the instrument with the highest relative share.
The use of checks continues to fall – the reduction last year was 8.2% compared to 2008. And their total involvement in retail payments was even smaller, representing only 9.8% against 13.9% in 2008. In contrast, the growing use of cash. The average daily balance of currency outside banks increased by 12.7% from R $ 408.93 in 2008 to R $ 459.94 in 2009.
The Central Bank figures differ from those presented by Febraban in May/2011 to study the banking sector in the entity Números.No survey of banks, Internet Banking is second in carrying out banking transactions, accounting for 20% of operations – 9 , 3 billion of 47 billion transactions recorded last year. ATMs, research Febraban, are the primary means of relating to the accounts, accounting for one third of total transactions. In 2009, the study also says Febraban, Brazil totaled 35 million internet banking accounts. Since legal persons accounted for 4.7 billion online transactions. As for the individuals, they were 4.6 billion transaction
- Internet in Brazil: banking transactions on smartphones grow more than four times in 2012
- Consumer Behavior in Brazil: 50,000 millionaires, with nearly 240 billion US dollars invested
- Internet in Brazil: fashion and beauty industries pulling E-commerce numbers up by in 2012
- Internet in Brazil: E-commerce reaches 1.5 billion US dollars in 2011
- Internet in Brazil: Active Internet users grew 14% year-on-year