Want to do design research cheaply and efficiently with participants anywhere in the world? (Of course.) Want to observe real users in their native technology environments, from the comfort of your own desk? (Who doesn’t?) But what software and hardware do you need, and will it actually work?Bolt|Peters‘ Cyd Harrell covers the most powerful tools for un-moderated conceptual research, remote screen observation, participant communication, observer involvement, session recording, time-aware tasks, and real-time recruiting. Get the lowdown on UserVue, Acrobat Connect, GoTo Meeting, Loop11, OpenHallway, UserZoom, Optimal Sort, Ethnio, and more.
As the Director of Research at Bolt|Peters, Cyd Harrell coaches the top remote research team in the world. She’s a passionate believer in real time research and has taught everyone from interns to senior researchers how to get remote. Cyd and her team have made user experience real for clients such as Sony, EA, Volkswagen, and Autodesk. Cyd co-founded San Francisco Women on the Web, brought design standards to both the website and the broker desktop at Charles Schwab, and is a Socio-linguistics graduate from Yale University. She promises this session won’t hurt a bit.
- Autodesk China presents: World Usability Day 2011
- Watch Jason Ulaszek & Brian Winters’ “From Design Research to Experience Roadmap” talk at Interaction’13 | IxDA Conference
- Watch Timothy Prestero’s “Design for people, not awards” talk at TED
- Watch Andrew Hinton’s “Users Don’t Have Goals” talk at Interaction’12 | IxDA Conference
- Watch Michael Hawley’s “Core Principles of UX Management” talk on IxDA | Interaction ’12 Conference
This entry was posted on Thursday, May 27th, 2010 at 11:34 PM
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Tags: Autodesk, Cisco, Cyd Harrell, Design, environment, Interaction Design, Interaction Design Association, Interaction ‘10, IxDA, researcher, San Francisco, Software, Sony, technology, user experience, Vimeo, Volkswagen, Web, work, Yale